|
CIMB — Benefits
Central Iowa Medical Billing hands-on approch allows us to act as an extension of your staff. This permits you and your personnel to focus on practicing medicine. At CIMB we are commited to increasing your receivables and meeting your individual needs. Our areas of expertise ranges from medical billing to practice management. Please read the following to understand how we are able to accomplish these results.
° Individual Account Executive
Each client is assigned their own dedicated account executive. Our account executives are
experienced and well trained. This gives your staff the security and comfort of dealing with the same
representative who is uniquely familar with your practice.
° No Recorded Voice Prompts
All calls are answered personally. Does anyone want to go through the labyrinth of touchtone
choices, only to be left on hold, disconnected, or worse, left with an unresolved billing inquiry.
We never use electronic voice prompts during regular business hours. When a patient calls they
speak directly with an account representative. Questions are answered courteously, and all efforts
are made to expedite a settlement. Patient privacy and support are never compromised.
° Initial Provider Credentialing
We will provide you with complete credentialing services of the insurance carriers and networks of
your choice. During the application process, which typically takes 30-180 days, we will provide
constant follow up and make certain things are done correctly the first time.
° Staff Training and HIPAA Compliancy
CIMB understands the value of well trained staff. We personally train your staff at your office
or other convenient location. CIMB is a HIPAA compliant billing office that can provide
comprehensive training to your staff so that your office is compliant as well.
° Reduce Human Resource Costs
Human Resource costs can be easily reduced by utilizing a good medical billing service like CIMB.
Some of the areas where our clients have noticed a reduction in costs includes hiring and staffing
costs, cost of employee benefits and payroll taxes.
° 24 Hour Claim Processing
When claims are received in our office, they are processed within 24 hours. Whether you choose
to use superbills to submit your claims or The Medical Office, our goal is lightening fast data entry
and clean bill submission. Also all accounts receivables are posted to your account within 24
hours so you are never waiting for funds.
° Claims follow-up
We aggressively follow-up on all claims. In addition to offering our clients a 2-4 week turn around
on all processed claims, we also provide outstanding claims recovery...for those claims that make
medical billing a headache.
° Office Flow Analysis
Our account executives have a combined 15 years of dedicated service to medical offices. We
have found value in those experiences and will pass the secrets of office efficiency on to you.
° The Medical Office Features
CIMB utilizes The Medical Office for our software. This HIPAA compliant program is accessible
with a simple high speed internet connection and is completely user friendly. This unique software
makes it possible for your front office to easily schedule patients for multiple physicians or
reschedule appointments as needed. All patient demographics, insurance information,
outstanding balances, diagnosis codes, and other relevant information is at your fingertips.
Through The Medical Office, our clients can easily access their office demographic files, schedules,
and much more from virtually anywhere! Also this intuitive software makes it easy to manage
complete patient documentation, including charts, images and previous encounter forms. From
office workflow to interactive provider templates, The Medical Office automates patient encounters
and increases the time providers can spend with patients. Our software, The Medical Office, is not
required to receive CIMB's services. If you are currently using a system that you are satisfied
with, CIMB will conveniently adapt services to meet your needs.
|
|